General terms of sale and general terms of use

As of 04/04/2022

Article 1 : Object

The present general conditions of sale and use can be completed by particular conditions.

The present general conditions of sale and use are governed by French law.

The present general conditions of sale and use govern the framework in which AdKyNet provides the customer with the service to which the customer has subscribed.

The subscription of the customer to one of the offers proposed by AdKyNet implies full understanding and acceptance by the customer of these general conditions of sale and use.

No tolerance from AdKyNet in the execution of these general terms and conditions of sale and use shall not be construed as a waiver of the terms hereof or of any applicable special conditions.

Article 2 : Conditions of registration

The customer declares to be over 18 years old and to have full legal capacity to avoid any suspension, if any information appears to be false or incorrect we will not hesitate to suspend the account and services without any notice.

A person has an account with AdKyNet he/she has correctly completed the account registration form and has read and agreed to these terms and conditions of sale and use.

AdKyNet reserves the right to verify identities at any time by requesting administrative documents (proof of address, invoice, ID...).

Following the creation of the customer's account, the customer receives an email acknowledging the opening of his account containing the information necessary to connect to his account.

We also prohibit the creation of double accounts, under penalty of immediate suspension of accounts without any notice (including active services).

Any inactive account older than 12 months and without active services/domains, the account is permanently deleted.

Article 3 : Right of withdrawal

According to the Code of consumption - Article L121-20-2, the customer who has the quality of consumer, does not have any more the right of retractation as from the date and time of delivery of the service. It is important to note that almost all of our services are provided immediately.

AdKyNet reserves the right to refuse the right of reimbursement if we consider the reason to be invalid.

Article 4 : Password

The customer is the only one responsible for the use of his password and commits himself to keep it secret and not to reveal it.

We are not responsible for the loss of the password and hacking of the account.

Article 5 : Refund

Once the service has been provided, you must contact support with a valid reason in order to receive a refund.

In case of a refund, the payment method you used will be used to refund you.

Domain names are neither exchangeable nor refundable. The customer service refuses the right of withdrawal on the domain names.

The Customer can demand the deletion of his credit card from the customer area by simple request via our support.

In the event that the customer has an automatic payment with PayPal it is the customer's responsibility to remove this subscription. Any customer balance in the form of credit is not refundable.

No refund will be given if the product has been used, for misuse of the service, external concern to AdKyNet or following the suspension of the product by the AdKyNet team.

Article 6 : Availability of services

The customer declares and guarantees that he/she is fully aware of the characteristics and constraints of the Internet, and in particular that the transmission of data and information on the Internet is only relatively reliable. These circulating on heterogeneous networks with diverse characteristics and technical capacities, which disrupt access or make it impossible at certain times.

AdKyNet makes every effort to maintain all of its services 7 days a week, 24 hours a day, but is under no obligation to do so.

AdKyNet may therefore interrupt access, in particular for maintenance and upgrade reasons, or for any other reason, particularly technical.

AdKyNet is in no way responsible for these interruptions and the consequences that may result for the customer or any third party.

AdKyNet's customers can consult the Status

AdKyNet reserves the right to interrupt a service, especially if the service in question constitutes a danger for the maintenance of its platform.

AdKyNet excludes all warranties, express or implied, including but not limited to any warranty of value, quality, correspondence to description, or fitness of the AdKyNet site for a particular purpose.

AdKyNet reserves the right to block a person from the entire infrastructure in case of DDoS, for an unlimited time.

AdKyNet does not warrant that the use or the result of the use of the materials available through AdKyNet or third party sites will be correct, accurate, timely, reliable or of any quality.

In no case AdKyNet shall not be liable for any loss of or damage to data. Any information or advice provided by AdKyNet shall not be construed as a warranty of any kind.

AdKyNet sets up a backup service. However, the customer undertakes to make his own backups. AdKyNet is in no way obliged to make the backups available to the customer.

Article 7 : Hosted content

AdKyNet is in no way responsible for the files hosted on its servers, only the customer is responsible.

In case of copyright infringement, AdKyNet reserves the right to edit or delete files that use copyrighted material.

AdKyNet is in no way responsible for the flaws on the hosted files.

AdKyNet reserves the right to claim compensation for any damage suffered.

AdKyNet does not accept sites of a pornographic nature, defamatory, containing illicit data, documents under copyright, constituting threats or infringing on good morals and the proper functioning of its servers.

Article 8 : Customer's obligation

The client declares to fully accept all legal obligations arising from the ownership of its services.

AdKyNet shall not be sought or troubled in this regard for any reason whatsoever, including any violation of laws or regulations applicable to the Customer's Services.

The customer undertakes to intervene at the request of AdKyNet to any proceedings brought against the latter and to guarantee to AdKyNet of all the sentences which would be pronounced against it on this occasion.

The customer undertakes to pay directly to the author of the complaint any sum that the latter would require from AdKyNet.

Consequently, the customer undertakes to deal personally with any claim and/or proceedings, whatever their form, purpose or nature, which may be brought against AdKyNet and which is related to the obligations of the customer under this contract.

The customer, who is solely responsible for the content hosted, undertakes to defend AdKyNet at its own expense in the event that the latter would be the object of an action in claim, relating to the data, information, messages..., and to take at its charge the compensation due in repair of the damage possibly undergone, provided that it has full freedom to compromise and conduct the procedure.

The customer undertakes to put in place the means of safeguarding necessary for the continuity of its activity.

The customer agrees to respect the people who work at AdKyNet, from the lowest to the highest position. Failure to respect the team will result in the customer being banned from support and no further assistance from AdKyNet. The customer is exposed to the suspension of these services without notice.

The customer agrees not to use the service's features to send messages in large numbers (spam), to people who do not wish to receive them or to incorrect addresses. In this respect, AdKyNet reserves the right to install software tools on the service concerned to prevent these practices.

Article 9 : Delivery

AdKyNet undertakes to deliver the ordered services within a maximum of 7 working days. If this period is exceeded, the customer must contact the support.

Article 10 : Changes in services

It is recalled that AdKyNet may terminate or change the features of its services at any time without notice for any reason.

Article 11 : Payments and disputes

Before opening a dispute with the payment company, the customer agrees to contact AdKyNet by e-mail to the following address: [email protected].

The customer can open a dispute if no answer is given within 30 working days.

In the event of a dispute, AdKyNet reserves the right to terminate the customer's entire service without notice. Furthermore, if this dispute does not lead to anything, the access to the service(s) will remain restricted and cannot be put back into service..

In case of a PayPal dispute from a bank, AdKyNet se réserve le droit de retranscrire les frais de dossiers de la banque au client (16 euros par transactions). AdKyNet reserves the right to call upon a collection company. The costs of collection will be charged to the customer.

Article 11.1 : Late payments and unpaid bills

Similarly, in the event of late payment for an accommodation service, AdKyNet shall be entitled to suspend without delay the said hosting of the Customer.

If the Customer's formal notice remains without effect, AdKyNet may assign its claim to a factoring company at any time, in which case payment shall be made to the account mentioned on the invoice drawn up by the latter. In this case, AdKyNet will invoice the Customer the fixed sum of 50€ for administrative costs incurred for recovery purposes.

As a matter of principle, the Customer shall pay for the goods or services when ordering. As an exception, the monthly fees mentioned in the tariffs are payable according to the "Pack" chosen.

Article 12 : Non-compliance with the contract

In the event of non-compliance with these conditions, AdKyNet reserves the right to suspend the customer's access to his account by permanently terminating it. The customer's account will be automatically terminated without delay and without any formality, without prejudice to any damages for AdKyNet. If the contract contains the design of a web site, then the web site can be deleted by AdKyNet only in case of non-payment of the invoices related to this service. AdKyNet reserves the right to immediately terminate the service provided, in particular if the customer's behavior is incompatible with the terms of the general conditions..

The client agrees to act with diligence in responding to any claims. He will AdKyNet indemnisé à tout moment à première demande contre toute action, procédure, plainte, demande, frais d’avocats, d’expertise, frais fiscaux, sommes jugées, dommages et intérêts quelle que soit leur origine, directe ou indirecte, et toutes avances effectuées, liés au non-respect par le client de l’un quelconque des engagements définis aux présentes et/ou à l’utilisation des services. En cas d’attaque DDoS grâce aux services mis à disposition par AdKyNet, this one reserves the right to close the access to the used services definitively and without notice.

Article 13 : Modification of the contract

AdKyNet reserves the right to modify the present conditions. The modifications are presented on the site AdKyNet et il appartient alors au client d’aller en prendre connaissance, ce qu’il accepte expressément. An e-mail will be sent to the customer to inform him of any changes. If the customer does not agree with the modifications, he can send an e-mail to [email protected] but you agree that your services may be suspended due to non-compliance with the contract.

Article 14 : Support and claims

For any question, the customer can contact AdKyNet by all means of support set up, namely support tickets (from the customer area), by email [email protected] or Twitter.

Article 15 : Prices and billing

As soon as the customer has ordered accommodation or any other services on the site https://www.adkynet.com, the customer has an invoice at his disposal.

If the customer orders on the site https://www.adkynet.com and the customer has not paid after 48 hours AdKyNet reserves the right to add a late fee.

If the customer has an active service on AdKyNet and has not paid after 2 days the product is suspended.